An account reset is to be used only when strictly necessary, most often to resolve stuck and pending transactions.
Note: Before resetting, we recommend you download your state logs and send them to our support so we can troubleshoot the root cause. This process is irreversible, and not a common feature for most users. You will not lose value in your accounts. Developers may find it useful to reset a test network while continuing to use the same account. By doing so, MetaMask deems the network ID a clean network in a fresh state.
PLEASE MAKE SURE YOU HAVE YOU PASSWORD, Seed Phrase / Secret Recovery Phrase, and PRIVATE KEYS (IMPORTED ACCOUNTS) before hitting the Reset Account button
To reset the account:
- Click the account icon on the top-right corner of MetaMask
- Select Settings
- Select Advanced
- Scroll down and click Reset Account
To better communicate the importance of never sharing your seed phrase, we've changed the name of the phrase to "secret recovery phrase". Learn more here