Ethereum network and gas fees can vary greatly. Transaction(s) can take a very long time depending on network usage. You could wait for these pending transactions to complete or:
- You can attempt to speed up or cancel the transactions, through several different methods; instructions here.
- If a transaction occurred FROM your MetaMask without your consent, it is likely you were hacked or you willingly gave your private key or Secret Recovery Phrase to a site or person (which means you gave away access to your funds). See more here.
- If you did not receive funds from a 3rd party TO MetaMask, contact the 3rd party. You might also need to simply add the custom token to MetaMask.
To better communicate the importance of never sharing your seed phrase, we've changed the name of the phrase to "secret recovery phrase". Learn more here